Privacy Policy

This Privacy Policy sets out what personal data we might collect, how we process and protect that data, the lawful grounds for that processing, and your related rights. Essentially ‘personal data’ means any information relating to an identified or identifiable natural person, namely one who can be identified, directly or indirectly from that information alone or in conjunction with other information.

What information does hoy hoy ibiza real estate retain

Hoy Hoy Ibiza real estate collects details such as name, e-mail address,  and subsequent personal details as provided. This information is stored on our secure servers.

This data is stored and used in accordance with our Privacy Policy, which can be found at: Privacy Policy HHI (https://realestate.hoyhoyibiza.com/en).

When you provide us with personal data about yourself or another person, you are confirming to us that you are authorised to provide us with that information and that any personal data you give us is accurate and up-to-date

Sensitive Personal Data

Given the nature of our business, we do not ask for ‘sensitive’ or ‘special categories of personal data’, such as information about your health, political opinions, racial origins or sexual life and we would ask you not to send any to us.

How do we use personal data?

We use personal data in the normal course of our business, for example:

• to respond to enquiries about the company and other Services, to provide the Websites and Services, to provide advice and support. Lawful basis: Legitimate Interests.
• to analyse and improve the Website, the company and other Services, for example for technical or security purposes and to improve the customer experience. Lawful basis: Legitimate Interests, however where for example applicable law requires your consent to use certain cookies, we will ask for your Consent having provided you with relevant information.
• to market our company and other Services – if we do so, we will provide you with an easy and free way to opt-out of receiving such communications in the future. Lawful basis: Legitimate Interests (or Consent as above).
• in certain circumstances, to share it with a limited number of third parties as described in this policy, for example for operational requirements and business continuity purposes. Lawful basis: most processing will be based on Legitimate Interests, some processing is based on Contract and, where necessary (as above) some processing may be based on your prior Consent.

Sharing data & international transfers

We will not give, sell or rent your personal data to third parties so they can market their services to you. Nor do we accept advertising from third parties on the Website. We may share personal data in the following limited circumstances.

• For provision of the Services, and our own disaster recovery and business continuity purposes, we may store or transmit personal data to or through third-party providers, such as our contractors and advisors, to help us operate, secure and analyse our business. Lawful basis: Legitimate Interests or Contract.
• We may be obliged to disclose your personal data to comply with a law, order or request of a court, government authority, other competent legal or regulatory authority or any applicable code of practice or guideline. Lawful basis: Legal Obligation.
• If we enter negotiations with a third party for the sale or purchase of all or part of our business, we will only disclose personal data to that third party to the extent it relates to that business and only under conditions of confidentiality requiring the third party to be bound by the privacy policy that applies to that data. Lawful basis: Legitimate Interests.

In each case, we share the minimum personal data necessary and we have written contracts in place incorporating relevant wording to safeguard that personal data and comply with applicable laws, and we will only share such data as is necessary for the purpose in question.

Cookies

Our Website uses cookies and/or similar technologies. Please review our Cookie Policy which is part of (and incorporated into) this Privacy Policy for more information, including on how to refuse or selectively accept cookies and/or similar technologies.

Retention

As a default position, we will only retain personal data for any statutory retention period, then a reasonable period (if any) necessary for the above purposes. This is subject, for example, to any valid opt-out or withdrawal of consent where processing is based on consent, or other valid exercise of your data subject rights which is affected.

Security

The security of data is very important to our business. In accordance with our legal obligations, we take appropriate technical and organisational measures to protect your personal data and keep those measures under review. However, we can only be responsible for systems that we control and we would note that the internet itself is not inherently a secure environment.

Your rights

You have the right to know if we process any personal data about you and, if we are, with certain limitations, to a copy of that personal data. You also have the right to ask us to remove or correct any of that inaccurate personal data, to object to certain processing and to withdraw any consent you may have given us for any processing of your personal data. You have the right to request your personal information to be deleted from our CRM upon request to info@hoyhoyibiza.com. We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request before the deadline.

You have the right, at any time, to object to processing your personal data for direct marketing.

Do not track

The Website does not use technologies that respond to ‘Do-Not-Track’ signals your internet browser communicates.

Contact us

If you’ve any questions you can always contact us at the address above or by email to Info@hoyhoyibiza.com. You have the right, at all times, to notify a complaint to any regulator such as the Spanish Supervisory Authority, although we would welcome the opportunity to discuss and resolve any complaint with you first.